The Double U Grooming Co. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, contact us, or book grooming services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Dog breed information
Appointment requests
Messages submitted through contact forms
Any additional information you choose to provide

We may also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, website usage data, pages visited, and referral sources.

How We Use Your Information

We use the information we collect to schedule and manage grooming appointments, respond to inquiries, communicate regarding appointments or services, improve our website, send service-related updates, maintain business records, and comply with legal obligations.

Appointment Requests and Forms

When you submit an appointment request or contact form, your information may be stored within our website systems and third-party software platforms used to manage customer communications and bookings.

Submitting a form does not guarantee an appointment. A member of our team may contact you to confirm availability and scheduling details.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with the website. You can modify your browser settings to disable cookies if preferred.

Third-Party Services

We may use trusted third-party providers to help operate our business and website, including website hosting providers, analytics providers, form and appointment software, email communication platforms, and social media platforms. These providers may process information only as necessary to provide their services.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information when required by law, necessary to protect our rights or property, required to provide requested services, or when working with trusted service providers who support our business operations.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Third-Party Links

Our website may contain links to external websites, including social media platforms and other third-party services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the ability to request access to your information, request corrections to inaccurate information, request deletion of your information where applicable, and opt out of certain communications. To make a request, please contact us using the information below.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

The Double U Grooming Co.
315 Quarry Rd, Liberty, SC 29657
Phone: (864) 520-9445
Email: hello@doubleugrooming.com

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

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